As devastating as the events of the past two decades have been, from the 2008 Recession, today’s anniversary of 9/11 and the coronavirus pandemic era of today, they’ve all raised the bar for leadership. The days of delayed responses from leaders who can’t answer the questions of what’s next, why it’s important and what to do about it, are over. Leaders today must be able to make decisions in an era of unpredictability over an indefinite period of time. 

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